PixelForge maintains a documented Incident Response Plan in line with PCI DSS § 12.10 and GDPR Art. 33‑34.

In case of a data breach involving personal data:

  • We notify the Estonian Data Protection Inspectorate and other competent authorities within 72 hours of discovery.
  • Affected users receive email notification describing the nature of the breach, data impacted, and recommended actions.
  • An incident report is published on our status page.

Contact our response team at ir@pixelforge.eu.