According to EU Regulation No 524/2013, we provide:

  • EU Commission’s ODR platform link: http://ec.europa.eu/consumers/odr/
  • Dispute Resolution Email: disputes@pixelforge.eu
  • We will participate in ODR procedures via the EU ODR platform
  • Disputes Committee (Endla 10a, 10122 Tallinn; https://komisjon.ee).

Please contact disputes@pixelforge.eu before escalating a dispute.